Do you need administration support in your business?​​
Want to free up your time and focus on working on your business, instead of working in your business?

Encounter Business Management

Experienced Consulting for your Business Management Needs

Encounter Business Management offers a wide range of consulting services with the necessary tools and expertise to help grow your business. We partner with our clients from start to finish, focusing on their needs while producing new ideas, developing effective strategies and designing high quality and scalable solutions.

What I Offer to Small Business

Business Administration

  • Data Entry

  • Bookkeeping

  • Invoicing

  • Debt Collection

  • Communications (phone & email)

  • Booking Services

  • Filing


Human Resource Management

  • Policies & Procedures

  • Employment Contracts 

  • Conflict Resolution

  • Problem Solving Techniques

  • Creating Manuals & Templates

Audiovisual Conference

Business Development

  • Sales Management

  • Customer Database Development 

  • Researching Business Trends 

  • Assisting with outsourcing opportunities

  • Input on Marketing Strategies

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Why work with Julie?

As a previous retail business owner, I gained the respect and trust from peers and management.

I worked with staff and other owners to form a “Centre of Excellence” and implemented store standards and policies to ensure we were compliant and customer expectations were met.

  • Achieved “Franchisee of the Year”  from 604 outlets nationally and many state and regional awards.

  • Mentored, encouraged and supported employees to strive and achieve corporate and others positions of trust and responsibility.

  • Experienced and skilled across many areas of training and compliance.

  • Numerous certificates in training and compliance, including Diploma in Business Administration and Management.

  • Speaks from decades of experience.


Whether your a sole trader or have multiple staff, we’ve got something to suit your business:

  • Do you just need help with setting up processes?

  • You need systems but don’t have time, or simply don’t want to do it! You could be out earning more whilst I keep your paperwork on track. 

  • EBM is for those business owners who want peace of mind knowing its being done without them needing to be there.

  • Everything will be done on time, Invoices paid, bills followed up, accounts paid.


You will always be compliant with minimal effort.

I am qualified to do this work, I enjoy working autonomously or in a team whatever is required.

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Contact Julie

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Leanne Johansson - PA to the Director, Franchise Entertainment Group

I worked with Julie Irwin for around 8 years. Her interaction with business owners, corporate entities and bureaucracy was always professional and level headed.  Whilst working with our company Julie assisted business owners in business practices and systems, record keeping, understanding and adapting to a changing business environment and support ranging from admin to personal.  She was a highly valued member of our team.


Julie’s attention to detail is spot on and her care of clients is exemplary.


I highly recommend Julie to support to business and business owners.

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